Privacy Policy Statement
Your information is treated with the highest respect and care
Information We Collect
We collect personal details only when necessary to provide our services, such as your name, contact information, and relevant notes for emotional support sessions. This helps us offer personalized, high-quality care tailored to your needs.
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→Contact information, such as name and email
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→Session notes stored securely
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→Communication preferences
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→Feedback you voluntarily provide
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→Technical data, like device type used
Information is collected directly from you or when you interact with our website and team. All collection is carried out respectfully and with privacy in mind.
How We Use Your Data
Your information helps us provide and improve our emotional support services, maintain effective communication, and ensure sessions meet your unique needs.
We do not sell your data. Use is strictly limited to administrative and support purposes, following Canadian privacy regulations.
Your Privacy Rights
You may request access to, correction, or deletion of your information at any time. We are committed to upholding your rights as outlined by Canadian privacy law.
Access Rights
Request a summary of your personal details held by us
Correction Rights
Request correction of incorrect or out-of-date data
Right to Erasure
Request full removal of personal information
Portability Rights
Request your data in a portable electronic format
Data Sharing Practices
We limit sharing of your details to trusted professionals necessary for your care.
All collaborators must adhere to our strict confidentiality standards. We do not share for marketing or advertising.
Securing Your Data
Your data is stored securely using up-to-date tools and methods. Access is restricted to authorized team members only.
We routinely evaluate and enhance security practices. No online method is entirely risk-free but we do our utmost to protect your privacy.
Contact for Privacy Questions
Address: 68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada
Phone: +1-694-191-3490
Email: content@pelorivaxeno.com