Terms and Conditions of Use

Please read these terms before using our emotional intelligence service. Access and use signify your agreement to comply with these conditions at all times.

Last reviewed January 11, 2026

Acceptance of Terms

By continuing to browse or interact with this site, you acknowledge acceptance of our terms and conditions. If you do not agree, discontinue use. Continued use means you comply with all guidelines, rules, and policies described herein, and with any future updates.

Definitions

These terms use several specific definitions explained below:

“User” means anyone accessing or using our site or services.

“Service” refers to the emotional intelligence resources, support, and guidance we provide.

“Content” means all information, text, visuals, or media presented on the website.

“Session” means any interaction, discussion, or support conducted with a professional.

Use of Service

Use our services only as described, and for lawful, personal purposes. Misuse or unauthorized use may result in revoked access at our discretion.

Eligibility

Services are intended for adults seeking personal support and wellbeing. You must be capable of entering into a binding agreement.

Not available for users under 18 years old.

User Responsibilities

As a user you agree to:

Provide accurate and complete details when requested
Use the content for lawful, personal support
Respect confidentiality and privacy policies
Not represent any information as professional medical advice, unless by a licensed provider

Prohibited Uses

You may not use this service for any of the following:

Sharing false or misleading information
Impersonating others or providing fraudulent details
Trying to access or manipulate secure or private data unlawfully
Disrupting, damaging, or interfering with website security or user experience
Engaging in any activity that violates applicable law or our policies

Intellectual Property

All materials, tools, and content are the intellectual property of pelorivaxeno.com, unless expressly stated otherwise. Do not copy, reproduce, or redistribute any content without prior written consent. Using content for purposes not permitted here may result in legal action.

User Content

Users are responsible for content they provide during communication or sessions. Content must be respectful, legal, and non-infringing.

User Rights in Content

You retain rights to your own content but grant us limited, revocable rights to use it for service provision as necessary.

Privacy Standards

Please review our privacy standards and how your information is handled in our separate policy. Continued use constitutes agreement with all privacy terms.

Review Privacy Policy

Disclaimer Notice

Our site and services provide emotional support and information, not clinical or medical care. Always consult a licensed physician as needed.

Health Notice

Results may vary. Consult your physician before use if dealing with medical or mental health issues.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages from use. Our liability is limited as permitted by Canadian law.

Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse or violation of these terms.

Resolving Disputes

We prefer to resolve disputes quickly and amicably. Contact us first for any issues.

Arbitration

Disputes not resolved informally may be settled by binding arbitration as permitted by law.

You agree arbitration replaces court proceedings where allowed.

Online Dispute Resolution

Canadian residents may use ODR services for some claims.

Access ODR platform

Severability

If any section here is held unenforceable, other sections stay effective.

Entire Agreement

These terms form the whole agreement between you and us. Previous versions or understandings are replaced.

Applicable Law and Jurisdiction

These terms follow Canadian law. Any disputes fall under the jurisdiction of Canadian courts.

Termination

We may suspend or terminate access if you violate these terms or applicable law. Notice will be provided where practical.

Changes

We may revise these terms as needed. Updates will be published and continued use means you accept changes.

Contact Us for Terms

Questions about these terms? Contact us at the address or email listed below.

Support Email: content@pelorivaxeno.com

Support Phone: +1-694-191-3490

Support Address: 68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada

Effective Date: January 11, 2026

Version: 2.1